In order to submit a ticket, you must create a new and seperate account. This account will not be linked to your REEGÜR app account.
The Reegür app is temporarily not available in the Apple App Store while they process their review of App revisions. Please register on the Reegür home page and you will revive an email once it is available again for download. Thanks for your patience!
- Latest Android version is 1.1.9
- Latest iPhone version is 1.1.0 ONLY for iPhone users who downloaded the app before it was temporarily removed from the store.
- On June 16th, there was a “Server Error” malfunction resulting in some user’s loss in chat history details. We apologize for the inconvenience and are working on the fail-safe solution.
- We are aware that if you log out of your account, all of your chat message history will be deleted.
- We are aware that the app load image refreshes itself frequently when you leave the app sometimes to engage in other activities on your mobile device.
- We are aware that for iPhone users, you may be showing a large amount of notifications on the red badge dot on your phone’s home screen that’s not reflective in the actual notifications within the app. This is a bug we are working on.
- If you have a Huawei Brand device, the Reegür app on your device may not fully function properly because it requires for us to specifically optimize the app for your brand.
Please be sure to include the type of device you’re using (iOS or Android) and your device’s current software version. Failing to include this information will only delay your support request.